FAQ's

Step 1 – Order your Covid-19 Recovery Certificate in your chosen timeframe (Express or Standard). Certificates are issued during our working hours Monday – Friday 9 am – 8 pm, Weekends 9 am – 5 pm

Step 2 – Once your order has been completed you will receive an email receipt with a link to a recovery certificate application form, simply complete this form with the relevant information including; Proof of a recent positive Covid-19 test certificate, preferably in a PDF format, and your passport number. This should take around 5 minutes.

Step 3 – After you have submitted the form your application is reviewed and will be verified by our medical team and if successful your recovery certificate will be issued by our medical director.

Step 4 – If your application is successful your certificate will be emailed to you as a PDF within your chosen timeframe. Travel to the many countries that accept Covid-19 recovery certificates without the need for additional testing.

A Covid Recovery Certificate states that you have had Covid-19, and have recovered, so are thought to have natural immunity from re-infection

A Proof of Covid Recovery, Covid Recovery Letter, Covid Recovery Certificate, Documentation of Recovery and Proof of Natural Immunity are different terms for the same type of certificate. They show that you have had Covid previously but are unlikely to have it currently, and so are likely to be protected from Coronavirus by naturally occurring antibodies.

To get a certificate, you will need to be able to show proof of a positive Covid-19 test and demonstrate that you have recovered from the virus. You will need to upload a photo, PDF or screen shot of your positive Covid-19 certificate (or NHS notification). This may also need to be shown before you travel, so please ensure you check the requirements for your destination before you travel. If you have submitted the required documentation to us, we will be able to issue you with the certificate within your chosen delivery time.

You can use the Certificate in any situation that required you to show proof that you have recently recovered from Covid-19 (therefore no risk to others). Some of the most common uses are for travel, attending large events and returning to work.

It is widely accepted that after having Covid-19 for 7 days, you’re likely to have recovered and no longer be infected. If you have had no symptoms for 48 hours. If you find that you’re still unwell, then it is likely that you have not yet recovered.

Great news. Your Covid-19 Recovery Certificate can be used again and again, and is valid as long as your immunity (which is detailed by each country, some say 30 days, others 180). These validity periods may change so we recommend that you check this before you travel or complete your assessment.

No, you must have had your test 7 or more days ago and have been symptom-free for 48 hours. As a responsible healthcare provider, Blindspot Global’s primary concern is your health, so we may apply stricter guidelines. Additionally, as most of our Covid Recovery Certificates are used for international travel, we need to consider international norms. When using your certificate, you’ll need to ensure you are following the guidance of the country you are traveling to. This approach can give you, and your destination country, the confidence that our certificates meet the highest standards.

You can apply for a Covid Recovery Certificate after 7 days of getting an initial positive result if you have been symptom-free for 48 hours (the first day of your symptoms or the day of your test is day ZERO). If you are travelling within 10 days of your positive test, or the start of your symptoms, we recommend wearing a mask whilst travelling.

This will depend on your destination. Some countries will only accept PCR tests, others will accept any type that hasn’t been taken by the patient themselves. We cannot accept photos of test cassettes, your tests need to have been verified by a healthcare professional, for a valid certificate to be produced.

Yes, the Covid-19 recovery certificate is perfect for you! Tests after recovery following infection with Covid-19 can be positive for months. If you have recovered and are still testing positive for Coronavirus but are not showing symptoms, a medical evaluation can assess if you have recovered and are no longer at risk of infecting others.

Anyone (aged 5+, in the UK) who has evidence of a Covid-19 test result between 7 and 180 days, and has recovered, is likely to be eligible. But each case will be assessed by a doctor who will be bound by their professional standards to only produce the certificate if they think it is safe and correct to do so. Note that in many countries, the certificate is only valid for 90 days following the positive test, in some, it’s only 30 days, so please check with your destination before you purchase the certificate.

Yes, we can issue certificates to anyone aged 5 and over.

PDFs and images can be uploaded at the end of the application form. Images of NHS test results can be uploaded too, but with the following requirements:

For all screenshots and screen captures:

• The image must be of the entire screen, to show the toolbar (which usually includes the time) at the top of the page
• For screenshots of websites, this must include the website address
• For screenshots of apps, this must include everything on the screen at that time
• For screenshots of text messages, this must include everything on the screen at that time, including the name/number of the sender

Any test (excluding Antibody tests) from a laboratory with your name and the test date is accepted. This can be a PDF from a private laboratory or a screenshot (or photo) of an NHS test result notification with your name and test result clearly stated.

No, we will need to see evidence of a test result from a laboratory. We cannot accept photos of test kits or test cassettes.

We will not be able to accept evidence if we suspect there to be issues regarding the validity of the evidence. Where there are signs of tampering of certificates and evidence, customers will not be able to resubmit future requests.

If you have any specific requests, please add this to the free text field at the end of the form.

Your certificate will be emailed to you as a PDF, within your chosen delivery timeframe. Certificates are issued during our working hours Monday – Friday 9 am – 8 pm, Weekends 9 am – 5 pm

We don't normally do this as it’s not typically necessary. Please contact us if you would like this to be done for an extra charge.

Our certificates are written to adhere to the baseline international standards. If your test certificate or the information you provide do not meet those standards, we will not be able to provide you with a certificate and we will give you a full refund. We will also give you your money back if your airline or the authorities of a country you are travelling to refuse your certificate, despite you meeting their entry criteria, but we will need proof of this refusal.

We cannot give you your money back if you have not reviewed the guidance of the airline travelling with, or the country you’re travelling to, and your certificate is refused because of this. This is why we strongly recommend that you check the guidance before purchasing a certificate.

You can find up-to-date information about entering the UK and Covid Recovery Certificates on the government website.

Many countries now accept Covid Recovery Certificates, including the USA, Australia, some member countries of the EU and many more. See our countries list above for further information.

We produce certificates that are accepted for travel to the USA according to the CDC, however, we strongly advise all travellers to check the US Government website before purchasing. As of 8 March 2022, proof of immunity (Covid Recovery Certificates) was considered valid in the US for 90 days. Further information can be found here.

We aim to produce certificates that are accepted for travel to the EU, however, we strongly advise all travellers to check the EU travel guidelines before purchasing. As of 8 March 2022, Covid Recovery Certificates were valid (but with some variation in validity of duration, varying between 90 and 180 days). Lateral flow tests are now accepted. Please note that not all EU countries have the same entry rules. Further information can be found here.

Yes. But we strongly recommend all travellers check the requirements of all airlines and countries and add any additional information required when they complete the assessment form.